- Returns and exchanges are accepted within 30 days of purchase.
- To begin, email us for return authorization before shipping your return. Once approved, you'll receive full instructions.
- Items must be new, unworn, and in original packaging to qualify for return or exchange.
- Customers are responsible for return shipping costs.
- Shipping costs are non-refundable unless the item was defective or incorrect.
- Please retain tracking details for your return, as we cannot guarantee processing without proof of shipment.
Important Packaging Requirement
Do not ship shoes using only the manufacturer's box. Place it inside a separate shipping container. Returns shipped in shoe boxes alone may incur a restocking fee.
Bulk Orders
Bulk orders of 10 or more units are subject to a 35% restocking fee if more than 20% of the order is returned.
Wholesale Program
The Wholesale Program does not accept returns.
If exchanging an item, email us with the desired product or size. Once your return is received and inspected, your exchange or refund will be processed promptly.